Terms and conditions

Terms and Conditions for Cashback
1. This offer entitles the customers to receive cashback on their online wallet or UPI or Bank Account. The customers will be responsible for their choice of the cashback transfer method. The denomination of the cashback will be revealed post successful registration on the promotional website.
2. Any customer purchasing a promotional product and following the directions on the pack, shall be eligible to receive a voucher. The customer shall receive a cashback of an amount mentioned on the promotional website. (“Cashback/Voucher Amount”).
3. By redeeming the offer provided on the same, a participant agrees to be bound by the terms and conditions below (“Conditions”).
4. These Conditions apply to every person redeeming the offer ("Participant”) given by Premier Sales Promotions Pvt Ltd.. No claim shall lie for any redemption requests made after the expiry of the Offer Period.
5. If you are not a wallet partner registered customer, you will be required to register on the wallet partner website or mobile app to receive your wallet cashback.
6. Every Participant will be responsible for entering details such as UPI ID, Online Wallet Mob Nos, etc. Premier Sales Promotions Pvt. Ltd. will not be responsible for any incorrect entries or details on the promotion website. No change in details will be entertained once you have submitted the booking.
7. This offer can be availed by any resident of India excluding Tamil Nadu & Kerala of 18 years of age or above.
8. Every Participant agrees that the details shared by Participant including name, mobile no. and other information (Data) is required for the purpose of participation in this offer. Each Participant hereby expressly provides his/her consent to Premier Sales Promotions Private Limited and Havells India Limited along with its affiliates to process and store Data in connection with the successful implementation of this Cashback offer/ scheme, including cross-border processing.
9. The Wallet Partner/payment processing partner holds the right to refuse transactions deemed fraudulent as per their policies. In the event of any fraud detection, the wallet partner reserves the right to modify/change, discontinue, terminate, and withdraw the Offer at any time during the Offer Period.
10. The Participant acknowledges that relevant state and central taxes may be deducted by the merchant while redeeming the discount offer and therefore, the amount reflected in the voucher may not be the same as the final redemption value received by the Participant.
11. In no event shall Premiere Sales Promotions Pvt. Ltd or Havells India Ltd. be held liable for any issues relating to the redemption of the voucher including redemption requests not being honored by the wallet partner/payment processing partner.
12. In no event shall the maximum liability of Premier Sales Promotions Pvt. Ltd. and/or Havells India Ltd. exceed the value of the voucher as the case may be.
13. Participants can raise a complaint related to this offer at lloydpromo@bigcity.in and customercare@havells.com.
14. Any disputes or differences in connection with the offer shall be governed by the laws of India and shall be subject to the exclusive jurisdiction of the Courts at New Delhi.
15. The wallet partner/payment processing partner reserves the right to restrict cashback for any account with suspicious behavior or invalid details/credentials. The wallet partner/payment processing partner has the right to ask for documents to prove the customer/user's identity.
16. This offer is subject to government regulations.

General Terms & Conditions

1. This Voucher entitles you to an assured cashback of Rs. 300 and Rs. 1000 subject to any applicable taxes along with Discount Offers worth up to Rs. 25,000.
2. This offer is for consumers only and is not a trade scheme or employee scheme for Company’s employees, retailers, dealers and/or distributors. The usage of this Voucher is incumbent upon the terms & conditions to be followed by the voucher holder/purchaser. Such conditions need to be followed by the voucher holder/purchaser.
3. The "How to Use/Redeem" instructions form a part of these Terms & Conditions.
4. The Promotion & contest shall run on the select SKUs only.
5. This offer is subject to promotional availability. This offer is not exchangeable for “cash” or for “sale”.
6. These offers are not applicable on online marketplaces such as Amazon, flipkart etc.
7. Any costs associated to enter the promotion, including accessing the promotional website, are the responsibility of each entrant. Also, regular call and message rates will apply as per the consumer telecom operator in their respective circles.
8. Only one voucher code per booking will be entertained. Multiple vouchers cannot be used together.
9. Only printed invoice/bill that includes in a legible manner the Store Name (Only select Outlets), Store Address, Store GST No, Date of Purchase, Invoice/Bill No, Item Names (only the participating products), and prices will be considered as eligible receipt for the purpose of claiming rewards.
10. No handwritten bills/invoices or photocopied bills/invoices, scanned, illegible, tampered or defaced bills/invoices will be considered.
11. Only the purchases made between 01/10/2024 – 10/11/2024 will be eligible to win the rewards.
12. The invoice/bill copy should clearly mention the eligible Lloyd products.
13. The invoice/bill copy should be in ENGLISH language only.
14. One single bill/invoice will be valid for one reward, regardless of the number of eligible SKUs purchased in that invoice.
15. Photocopied, torn or mutilated Vouchers will not be accepted.
16. Customer purchase invoices should have customer name and mobile number, no registration/booking will be entertained if the invoice is in the name of any other person or company/organization.
17. The customer will need to register the voucher within 15 days of their purchase or before the last date to register i.e. 25/11/2024, whichever is earlier, failing which the voucher will be invalidated and cannot be used further. 
18. A maximum of one voucher can be used per person, per mobile number, per email ID, and per account, per invoice during the promotion period.
19. PREMIER SALES PROMOTIONS PVT LTD is acting as an executing agency for this promotional offer.
20. Under the promotional offer, 122 Participants from Pan India excluding Tamil Nadu & Kerala will be chosen during the contest period and will be eligible to win Mega Prizes as per the below:
a. Lloyd Products (Stellar AC, 240 L Refrigerator, Novante Washing Machine & 1.3m LED TV): 110
b. Bike (base model): 8
c. SUV Car (base model): 4
21. Participants from Pan India excluding Tamil Nadu & Kerala will be chosen through a computerized, scientific random selection by Havells or the Agency appointed by Havells. 
22. Winner Selection for Mega Prizes:
a. A draw through random computerized selection will be conducted during the contest period to extract the winners.
b. Prizes will be given subject to the winner satisfying the verification process of Havells India Ltd.
c. Any participant can a maximum of one Mega Cash Prize per Mobile Number/Per House Address/ Per PAN Card/Per Aadhar Card
d. In the event that the winner does not take the prize in the time and manner stipulated, then the prize will be forfeited by the winner and cash will not be awarded in lieu of the prize. Prizes must be taken as offered and cannot be varied
e. Any unused prize is not transferable, non-refundable and non-redeemable for other goods or services and cannot be taken in exchange for cash.
f. The image of the prize depicted on the press ads/posters/TVC's/pack shots etc. are for illustrative purposes only and the actual prize may vary from the depiction made.
g. Havells India Ltd. or its Agencies shall not be liable for any loss or damage of the prize due to Act of God, Governmental action and other Force Majeure circumstances and shall not be liable to pay any compensation whatsoever for such losses
h. The winner generation of Mega Prize will be done on the basis of the Valid Unique Voucher Code Number + Unique Invoice/Bill copy, Unique mobile number + Unique PAN Card
i. All rewards and their specifications are subject to change at the sole discretion of Havells India Limited, without prior notice. The company reserves the right to substitute any reward with another item of equal or greater value.
23. Contacting Winners for the Mega Prize:
a. Once the Winners are selected, the Partner Agency (Premier Sales Promotions Pvt. Ltd.) appointed by Havells India Ltd. shall contact the customer and inform them of the prize they are eligible to claim via Email or SMS or WhatsApp or Call
b. The shortlisted winner will be required to submit the below details within 3 business days to claim their prize
i. Copy of PAN Card
ii. Copy of Aadhar Card
iii. Canceled Cheque 
iv. Copy of Bill / Invoice Copy
v. Original Voucher
c. If any shortlisted winner does not claim their reward within the stipulated time or is not interested in continuing in the Contest or is otherwise ineligible to participate no prize shall be declared in respect of the contest.
d. No prize will be awarded if the information presented by the Participant(s) at the time of entering the contest is not factually correct.
e. In the event of the death of the Confirmed Winner, no claim from the nominee or his/her legal heirs of the Confirmed Winner shall be entertained for receiving the prize.
f. Applicable TDS on Reward above Rs 10,000 value, to be paid by the winner before handing over the reward.
24. Publicity:
a. The Participant/s undertake and irrevocably and unconditionally permit Havells to cover the Contest through various media including newspapers, radio television news channels, internet, point of sale materials, etc., and shall not raise any objection, protest or demur to such coverage or in this regard.
b. The winners must, at the request of Havells, participate in all promotional activity (such as publicity and photography) surrounding the winning of the prize, free of charge, and they consent to Havells using their name and image in promotional material.
25. Premier Sales Promotions Pvt. Ltd. and/or Company  hold no legal and financial liability on unclaimed offers, incentives, vouchers, etc. beyond the applicable period of the promotional offer.
26. Under this promotion, the Vouchers are being offered directly by Premier Sales Promotions Pvt. Ltd. Company is not responsible either directly or indirectly with respect to any matter pertaining to this Voucher and the prize offered with this Voucher.
27. Each Participant represents and warrants that he/she is legally competent to enter into binding contracts under applicable laws. By taking part and/or entering into the Contest/promotion the Participant warrants that all information provided by Participant regarding Participant's name, age, state, city, address, phone number, etc., is true, correct, accurate and complete.
28. The decision of Havells or its Agency, as regards the selection of winners and distribution of the prizes shall be final, subject only to Havells approval. No correspondence or any other claims whatsoever, in this regard will be entertained.
29. No queries, claims, dispute, complaints, or grievances shall be entertained by Havells. and its agency after 15 days from the date of the closure of the contest/promotion period.
30. Premier Sales Promotions Pvt. Ltd. shall not be liable in any manner for any cost or expense incurred for the purpose of redemption of the Voucher.
31. If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Company, including but not limited to technical difficulties, unauthorized intervention or fraud, the Company reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to invalidate any customer; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the promotion, as appropriate.
32. Premier Sales Promotion Pvt. Ltd. is not responsible for any problems or technical malfunction of any telephone or network or lines, servers or providers, computer equipment, software, technical problems or traffic congestion on a mobile network, or any combination thereof, or any other technical failures including any damage to entrant's or any other person's mobile handset or computer related to, or resulting from, participation in this promotion or the downloading of any materials related to this promotion.
33. If for any reason this promotion is not capable of running as planned because of infection by computer virus, bugs, tampering, unauthorized intervention, technical failures or any other causes beyond the reasonable control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, Company reserves the right in its sole discretion to cancel, terminate, modify or suspend the promotion, subject to any written directions made under applicable State or Territory legislation.
34. Caution: Any attempt to deliberately damage the Company’s promotional website or the information on the website, to cause malicious damage or interference with the normal functioning of the website, or to otherwise undermine the legitimate operation of this promotion may be a violation of criminal and civil laws and should such an attempt be made, whether successful or not, the Company reserves the right to seek damages to the fullest extent permitted by law. If the Company suffers loss or incurs any costs in connection with any breach of these Terms or any other legal obligation by an entrant, the entrant agrees to indemnify the promoter for those losses, damages, and costs.
35. This voucher has no monetary value, is non-transferable and cannot be used in conjunction with any other promotional offer.
36. Premier Sales Promotions Pvt. Ltd. and/or Company will have no legal and financial liability on unclaimed offers, incentives, vouchers, etc. beyond the applicable period of the promotional offer.
37. Premier Sales Promotions Pvt. Ltd., its clients, agents, and distributors accept no responsibility, financial or otherwise for the misuse of Premier Sales Promotions Pvt. Ltd. vouchers by the participants and are not liable for any personal loss or injury and cannot be held responsible for any disagreement concerning quality/ availability of featured offers.
38. The Promoter does not endorse the quality of any of the products or services being offered by Premier Sales Promotions Pvt. Ltd or by the cashback partners. Any complaints or queries pertaining to the same would have to be taken up directly with Premier Sales Promotions Pvt. Ltd marketing such a product or service.
39. Premier Sales Promotions Pvt. Ltd., the Promoter, their clients, agents, and distributors will not be liable to replace any lost, stolen or damaged vouchers/documents.
40. These Terms & Conditions are subject to Indian Law and the exclusive jurisdiction of the Courts in New Delhi
41. Last date to Register: 25/11/2024 
42. Company: Havells India Limited
43. All offers supplied by PREMIER SALES PROMOTIONS PVT LTD, Mitra Towers, Kasturba Road, Bangalore 560001, India. E-mail: feedback@bigcity.in and all queries should be sent to the said address.

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